top of page

Privacy Policy

Last Updated: April 2026

​

At ICHNU Cycles, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our website and interact with our brand.

​

1. Data Controller

The entity responsible for your personal data is: FAB Innovation s.r.l. Via Trentino Alto Adige 21A 09038 Serramanna (SU) Italy Email: fabio@ichnu.com

 

2. The Data We Collect

We collect and process the following personal information:

  • Identity Data: Name and surname.

  • Contact Data: Email address.

  • Biometric & Technical Data: Specific body measurements provided by you for the purpose of custom bicycle geometry and frame design.

  • Usage Data: Information about how you use our website (via cookies and analytics).

 

3. How We Use Your Data

We use your information only for specific, legitimate purposes:

  • To communicate with you regarding your inquiries.

  • To design and engineer your custom bicycle frame based on your unique measurements.

  • To manage payments via bank transfer.

  • To improve our website performance and user experience through analytics.

  • Future Use: If you opt-in, we may use your email to send updates about ICHNU Cycles. You can unsubscribe at any time.

 

4. Legal Basis for Processing

We process your data because it is necessary for the performance of a contract (designing your bike) or to take steps at your request before entering into a contract, and for our legitimate interests in maintaining and improving our services.

 

5. Data Storage and Transfers

As our website is currently hosted on the Wix platform, your data may be stored through Wix’s data storage, databases, and general applications. They store your data on secure servers behind a firewall. Because we use global service providers (such as Wix, Google Analytics, or Meta Pixel), your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your information.

 

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or technical reporting requirements related to your custom frame.

 

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of your data.

  • Correction: Request that we fix inaccurate information.

  • Erasure: Request that we delete your data.

  • Object/Restrict: Object to our processing of your data.

  • Portability: Request the transfer of your data to another service.

To exercise any of these rights, please contact us at fabio@ichnu.com.

 

8. Cookies

We may use cookies and similar tracking technologies (like Google Analytics and Meta Pixel) to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

bottom of page